SHIPPING AND RETURN
Agreement Information
I agree to Alix Moore Enterprises Terms of Service:
Please note this is a subscription service, that includes a monthly HOSTING FEE of $30, $199, or $299 per month (whichever system or membership you agree too). All subscriptions will start on the 60th day after you join the club.
On the 61st day, you will be automatically billed each month on your billing date.
There is no contract, and cancellations may be done at any time.
If you wish to cancel, you must do so before your billing date by sending a simple email to alix@alixmoore.com.
According to the agreement, please make sure to complete your cancellation before the next billing date. There are no refunds or partial refunds
Refunds and Exchanges
• Due to the fact that we provide you with intellectual property and information such as: vendor contacts, our online Course, and time invested in setting up your website/system, There are No Refunds on any of our Services. However, exchanges are allowed and modifications can be made to suit you the buyer.
• We offer Free shipping and insurance on hair products included in the packages from this site. Once you’ve placed the order, it will take on average 14 business days to receive your order. We apologize that since your product is coming directly from India, and is ordered after you purchase it, there is no rush service.
• Due to the nature of Indian Hair, it is impossible to guarantee that natural textures will match your hairs texture. We cannot exchange based on the texture not being what you want. We are in the hair selling business, so people will purchase what they see. Someone will purchase it from you.
• Because we are realistic, the only way to know if something is wrong with the hair is to wear it. If in the event you or your client wears the hair and you would like to return the hair product you’ve received, based on a defect from manufacturing (matting or excessive shedding), please do so within 30 days from the day of purchase, and we will gladly exchange, however, the wait time will still be the same. (A shipping fee will be applied to exchanged orders, only if the hair you sent in is not defective.).
Return Policy
We at Alix Moore Enterprises LLC. understand that buying hair and starting a hair business is a large investment. We stand behind the quality of our services and virgin hair extensions. We are confident that you will love your purchase. If in the event you must return any defective hair, send back to Attn: Alix Moore Enterprises 2001 Timberloch Pl. #500 The Woodlands, TX 77380, with a paid return envelope to put exchange in, or we will invoice you for shipping costs.
• Hair Extensions – Defective hair must be returned within 30 days from the date of purchase and you must provide a tracking number.
• New hair will not be exchanged due to it not being the right texture, length or color. You are in the hair business. Sell it, someone will buy it.
Website /System Building Policy
We use secure site To ensure top notch security, our website uses a 256 bit secure socket layer (SSL) encryption. This encryption keeps your name, address, and credit card secure from theft. Our site is also monitored 24/7 to make sure it is always safe for our customers to shop.
We require you to pay the hosting fee for your website to be stored on our servers. The 1st 30 days of hosting is included as part of the package, however, the next 30 days will be $30, $!99 or $299 per month, to be charged on the 10th of every month.
After we build your site, you are not obligated to stay with our host. We can freely move you to a hosting company of your choice. Just give us the information and we will gladly transfer it for you free of charge.
Our sites are custom made with you in mind. So we take pride in what we create for you.
Hair Business Development Policy
The following Terms of Use are entered into by and between You and Alix Moore Enterprises Network LLC. By using the Website/System, you accept and agree that you are bound to abide by the Use and Terms stated in our Privacy Policy, incorporated herein by reference.
NO GUARANTEE OF RESULTS: As set forth more fully in the Disclaimer, you agree that the Company has not made any guarantees about the results of taking any action, whether recommended on this Website or not.
Our websites are not a promise or guarantee of results or future earnings, and we do not offer any legal, tax or other professional advice. There are actual costs we incur in setting up your website, vendor contact, and access to vital information in the hair business system, we also incur employee cost due to customer support and technical support that we provide. Because of this, we will enforce our No Refund Policy with No Exceptions.
Please note, because we don’t know your work ethic, we cannot guarantee you will make money using our business system. This is a real business and it requires for you to be driven and put in time and hard work. Just because you have not made any sales does not mean that your business will fail. Keep at it! Just think, I’ve been in the business over 35 years and I’m just getting this technical stuff together.